Youth Services

Encouraging Education & School Engagement

Support young people to remain engaged in education, training, or alternative learning pathways
Work closely with schools, teachers, guidance officers, and education support services
Advocate for flexible learning options where needed (e.g. distance education, alternative schools, TAFE or trade pathways)
Provide daily routines and structure that support school attendance and readiness
Assist with homework, assignments, study skills, and exam preparation
Support school enrolments, transitions, and re-engagement following absences or disruptions
Promote positive relationships with peers and school staff
Identify and address barriers to learning, including trauma, behavioural challenges, or learning difficulties
Celebrate educational achievements and progress, no matter how big or small
Encourage young people to build confidence, motivation, and a sense of purpose through learning

Support young people to build independence and confidence in everyday living
Teach practical skills such as cooking, meal planning, budgeting, and grocery shopping
Support time management, organisation, and responsibility for personal belongings
Build skills in communication, decision-making, and problem-solving
Encourage emotional regulation and coping strategies for managing stress and challenges
Support young people to understand their rights, responsibilities, and boundaries
Promote safe use of technology, social media, and online communication
Build skills for independent living, including tenancy readiness and household responsibilities
Empower young people to set goals and take pride in their achievements

Support young people to actively participate in their local community
Encourage involvement in sports, arts, cultural activities, and hobbies of interest
Facilitate access to community groups, youth programs, and recreational facilities
Support attendance at social, cultural, and community events
Promote positive peer connections and healthy social relationships
Build confidence in navigating public spaces and community settings
Encourage teamwork, leadership, and a sense of belonging
Support young people to explore new interests and discover their strengths
Promote physical health, wellbeing, and enjoyment through active participation
Celebrate achievements and milestones in community involvement

Support young people to establish healthy daily routines that promote stability and wellbeing
Encourage regular sleep patterns, balanced nutrition, and personal self-care
Model and support positive, respectful relationships with peers and adults
Create a safe, consistent, and nurturing home environment
Support young people to develop trust, communication, and interpersonal skills
Encourage healthy boundaries and respectful conflict resolution
Promote emotional wellbeing and positive coping strategies
Support connection with family, carers, and significant people where safe and appropriate
Foster a sense of belonging, safety, and emotional security
Recognise and celebrate progress in building healthy habits and relationships

Provide a safe, supportive, and non-judgemental environment where young people feel heard and respected
Use trauma-informed approaches that recognise the impact of past experiences on behaviour and emotions
Build trusting relationships through consistency, empathy, and genuine care
Encourage young people to express their thoughts, feelings, and concerns at their own pace
Actively listen and validate each young person’s experiences and perspectives
Support emotional regulation and coping strategies in moments of distress
Empower young people to have a voice in decisions that affect their lives
Respect privacy, dignity, and confidentiality while ensuring safety
Promote choice, control, and autonomy to rebuild confidence and self-worth
Create culturally safe and inclusive spaces where every young person feels valued

Respect and celebrate each young person’s cultural background, identity, and lived experience
Create culturally safe and inclusive environments where young people feel accepted and valued
Support connection to culture, community, and identity where safe and appropriate
Acknowledge and honour Aboriginal and Torres Strait Islander cultures and connections to Country
Embrace diversity in culture, language, religion, gender identity, sexuality, and ability
Support young people to express their identity in ways that feel safe and meaningful to them
Work alongside families, Elders, community members, and cultural supports where appropriate
Challenge discrimination and promote respect, inclusion, and understanding
Recognise individual strengths, beliefs, and values as part of holistic care
Empower young people to feel proud of who they are and where they come from